Terms of service
1. Introduction
Welcome to xichanh.biz
When you access our website, it means that you agree to these terms. The website has the right to change, edit, add or remove any part of these Terms of Sale, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to these Terms are posted, it means that you accept those changes.
Please check regularly to update our changes.
Please read carefully before purchasing!
2. Website usage instructions
When accessing our website, customers must ensure that they are 18 years of age or access under the supervision of a parent or legal guardian. Customers ensure that they have full civil capacity to conduct transactions for the purchase and sale of goods in accordance with current regulations of Vietnamese law.
During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of any promotional email.
3. Customer comments
All website content and your comments are our property. If we detect any fake information, we will immediately block your account or apply other measures in accordance with Vietnamese law.
4. Confirm and refuse orders
When you place an order at xichanh.biz, we will receive your order request and send you an order number. However, the order request needs to go through an order confirmation step, xichanh.biz only confirms the order if your order request meets the order fulfillment criteria at xichanh.biz. In order for the order request to be confirmed quickly, please provide correct and complete information related to delivery, or the terms and conditions of the promotion program (if any) that you participate in.
We reserve the right to refuse or cancel your order for any reason related to technical errors, objective system at any time. We will ask for more information about the phone number and delivery address before confirming the order.
5. Canceling orders at xichanh.biz
In case you want to cancel an order placed on the xichanh.biz website, please contact the Hotline to request an order cancellation or refuse to receive the goods in case your order is being shipped.
6. Promotional programs
With the desire to bring many benefits to customers, xichanh.biz regularly has special discount programs. However, to ensure fairness for customers who are the end consumers of xichanh.biz, we have the right to refuse orders that are not intended for personal use, purchase in large quantities or for the purpose of buying and reselling when you participate in promotional programs, orders that do not satisfy the terms and conditions of participating in promotional programs without notifying customers. Therefore, please carefully refer to the Rules of each program before participating.
7. Coupons and Discount Codes
– Coupons/Discount Codes are a form of discount that xichanh.biz offers to customers that can have a value of reducing part or all of the order value.
– Each order can only apply 1 discount code, you will receive detailed information on the terms and conditions of using the discount code attached.
– xichanh.biz has the right to refuse orders using discount codes that do not satisfy the terms and conditions of using the discount code without prior notice. Discount codes in this case will not be reissued. In addition, xichanh.biz has the right to refuse to extend expired codes, codes that have not been used up to their full value, or cases of unilaterally stopping the execution of orders arising from the customer.
8. Terms and Conditions of Use of Coupons and Discount Codes
Coupons and Discount Codes will be applied to orders when Coupons and Discount Codes are not conditional and subject to the regulations of each specific promotion program. For detailed information on the terms and conditions of use of Coupons, Discount Codes and Promotion Programs, please visit
9. Safe and convenient payment
Buyers can refer to the following payment methods and choose to apply the appropriate method:
Option 1: Prepayment (Bank transfer)
Option 2: Postpayment (COD – delivery and collection at home)
10. Resolving the consequences of incorrect information input at Dakamicosmetic.com
– Customers are responsible for providing complete and accurate information when participating in transactions at Dakamicosmetic.com. In case the customer enters incorrect information, Dakamicosmetic.com has the right to refuse to perform the transaction.
– In case the incorrect information arises from Dakamicosmetic.com and Dakamicosmetic.com can prove that it is a system error, Dakamicosmetic.com will resolve the problems for the customer or will compensate with a discount code for the next purchases with a face value depending on each specific case and has the right not to perform the erroneous transaction.
– All intellectual property rights (registered or unregistered), information content and all designs, texts, graphics, software, images, videos, music, sounds, software compilations, source codes and basic software are our property. All content of the website is protected by Vietnamese copyright law and international conventions. Copyrights are reserved.
11. Security regulations
– Dakamicosmetic.com values information security and uses the best measures to protect your information and payment. Your information during the payment process will be encrypted to ensure safety. After you complete the order process, you will exit the safe mode.
– You are not allowed to use any program, tool or other form to interfere with the system or change the data structure. The website also strictly prohibits the dissemination, propagation or encouragement of any activity aimed at interfering, sabotaging or infiltrating the system’s data. Individuals or organizations that violate will be deprived of all rights and will be prosecuted if necessary.
– All transaction information will be kept confidential except in cases where required by law enforcement agencies.
12. Legal rights
The terms, conditions and contents of this website are governed by the laws of Vietnam and any dispute arising from the unauthorized use of this website will be resolved by the competent Court in Vietnam.
13. Dispute resolution
Any controversy, complaint or dispute arising from or related to the transaction at Dakamicosmetic.com or these Terms and Conditions will be resolved by negotiation, conciliation, arbitration and/or Court in accordance with the Law on Consumer Protection Chapter 4 on Dispute resolution between consumers and organizations and individuals trading in goods and services.